Code of Practice

The Bosch Car Service Code of Practice

Our Code of Practice sets out clearly what you can expect from Service-plus as a member of the Bosch Car Service network. Here is a summary of our eight-point customer commitment, together with a link to download the full Code of Practice document.

Our Code of Practice

Download the full document

Our customer commitment

– We always treat customers with fairness and respect
– Clear and uncomplicated billing
– Work will always be carried out in a timely fashion
– We will not sell you unnecessary parts, services or guarantees
– Complaints will be dealt with fairly and quickly
– Like-for-like quality parts are always used
– All repairs will be conducted in line with manufacturers’ recommendations
– Our promotions and advertising will be honest and truthful